Document Management

Trimagic provides document management solutions to many differrent types of organisation. In our experience, there is often resistance to the introduction of an Electronic Document Management System (EDMS), simply because people find it too difficult to use.


Although such resistance is perhaps understandable, acceptance of the EDMS across the organisation is crucial to ensure a successful solution and maximise the return on investment. To address this resistance, we developed iServer as a ready to go, browser-based EDMS with the end-user in mind to encourage 100% participation in the document management process. 


iServer is, therefore, our preferred EDMS for enterprise level document management solutions. If, however, you do not need the power of iServer, we are just as experienced in providing smaller-scale customised Windows- and browser-based document management solutions.


Recent solutions

The following is a brief overview of recent document management projects to give you an idea of how a Trimagic solution can help you. 


One of Australia's largest listed companies - customised document management system, hosted at the Trimagic Data Centre


The information challenge

The company was experiencing a problem managing their documents, (both hard and softcopy) using a legacy Windows based system. The documents where hard to find and were only accessible by a small number of users on their network.


They wanted to provide better management and control over the documents with added security and provide access to more users within the business. They also wanted to place the documents in a secure and robust IT environment, outside their internal network.


The Trimagic solution

Trimagic developed a DMS for the client that was custom built to their exact requirements, utilising Inmagic DB/Text Works and Web Publisher Pro database and search technologies with iServer security. The system is hosted at the Trimagic Data Centre with browser interfaces providing a secure login environment.


Authorised users are able to search, retrieve, index and submit document files. Another division of the company subsequently deployed a similar system to suit their own specific DMS needs. The client was actively involved during the evolution of the solution and all stakeholders participated in its design.



Australian financial services company - iServer EDMS hosted at the Trimagic Data Centre 


The information challenge


This financial services company needed to make confidential electronic documents available to its member institutions. Documents included company procedures, meeting agendas, minutes and papers, marketing plans and programs, newsletters and media releases, as well as a range of training materials.


A highly secure environment was required to ensure confidentiality, whilst at the same time enabling access to bona fide users. The company’s internal IT networks were strictly off limits!


The Trimagic solution 


An iServer EDMS hosted at the Trimagic Data Centre with secure, 24/7/365 password access was the ideal solution. Browser access means having a simple and efficient way to search or browse for the most recent versions of stored electronic documents and/or images of paper documents, while new documents are easily added to the system using the file uploader.


Furthermore, iServer represents the company’s primary training resource, from where all training modules, videos and supporting information is accessible.


As iServer is a resouce for member institutions, it was crucial for the iServer website to exhibit a corporate look and feel. Design features such as menu buttons, fonts and links were all based upon the organisation’s website.

Contact us

If you would like an iServer demonstration, or want more information on our document management solutions, please contact us on +61 (0)2 6550 1175, or complete our Information Request Form. You can also download an iServer product brochure.

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